1. Introduction
- Welcome to Thunderville Laser Shop! These Terms of Service ("Terms") govern your use of our website, https://thunderville.com (the "Site"), and the business engraving services we provide. By accessing or using our Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
2. Business & Bulk Order Policy
- Thunderville Laser Shop specializes in bulk engraving and business-to-business (B2B) orders. We do not accept individual, one-off, or small personal engraving requests.
- Minimum order quantities may apply. Average minium order amount is $60.00. Please contact us for details.
- You are responsible for providing accurate and complete information for all orders, including designs, logos, and engraving specifications.
3. Orders, Pricing & Payments
- By placing an order with Thunderville Laser Shop, you confirm that you are a business client and agree to these Terms.
- All orders are subject to availability and confirmation of pricing, which may vary based on order volume and material costs.
- Payment terms will be outlined in your order agreement. We reserve the right to require deposits or full payment before starting production.
4. Customization & Personalization
- We provide custom engraving services for businesses and bulk orders. It is the client’s responsibility to ensure all provided files, artwork, and specifications are accurate and ready for production.
- Due to the custom nature of our work, all sales are final. Returns or refunds will only be issued in the case of a defect or an error on our part.
5. Shipping & Delivery
- Shipping times and costs will vary based on order size, destination, and selected shipping method.
- Thunderville Laser Shop is not responsible for carrier delays or customs issues.
- Risk of loss and title for all products transfer to the client upon delivery to the carrier.
6. Intellectual Property
- Clients must have the legal right to use any logos, artwork, or designs submitted for engraving. Thunderville Laser Shop is not responsible for copyright or trademark violations.
- All original designs and processes used by Thunderville remain our intellectual property.
7. Limitation of Liability
- To the fullest extent permitted by law, Thunderville Laser Shop shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our total liability for any claim shall not exceed the total amount paid for the order in question.
8. Indemnification
- You agree to indemnify, defend, and hold harmless Thunderville Laser Shop, its affiliates, employees, and representatives from any claims, liabilities, damages, or expenses arising from your use of our services or violation of these Terms.
9. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of Texas and the United States of America.
10. Changes to These Terms
- We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site and our services constitutes acceptance of the updated Terms.